Privacy Policy

1. Information We Collect

We collect information to provide better services and improve our marketing efforts.

A. Personal Information You Provide: When you fill out a contact form, request a quote, or sign up for our newsletter, we may collect:

• Name
• Email Address
• Phone Number
• Business/Company Name
• Project Details

Note: We do not collect or store sensitive financial information (such as credit card numbers, bank account details, or passwords) directly on our servers.

B. Automated Information (Cookies & Tracking): When you visit our site, we use cookies and tracking tools to analyze visitor behavior. This may include:

• IP Address
• Browser Type and Device Information
• Pages Visited and Time Spent on Site

2. How We Use Your Information

We use the collected data for the following purposes:

• Service Delivery: To respond to your inquiries, provide quotes, and execute web development or design projects.
• Marketing & Communication: To send you newsletters, promotional offers, and relevant updates about our services.
• Outreach: To conduct cold outreach or follow-ups if you have expressed interest in our services.
• Analytics: To understand how users interact with our website so we can improve user experience and performance.

3. Sharing of Information (Third-Party Services)

We respect your data. We do not sell or trade your personal information to outside parties. However, we share data with trusted third-party service providers who assist us in operating our website and conducting our business. These include:

• Hosting: Our website is hosted on Vercel, which may process technical logs and IP addresses to ensure site security and performance.
• Email Infrastructure: We use Resend and Google Services to manage our email communications, newsletters, and contact form submissions. Your email address and message contents are processed through these secure platforms.
• Analytics: We use third-party tracking tools to monitor website traffic and usage patterns.

4. Cookies Policy

We use cookies to:

• Remember your preferences.
• Track website performance and visitor behavior.
• Facilitate marketing campaigns.

You can choose to disable cookies through your browser settings, though this may affect some website functionalities.

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, or disclosure. However, please be aware that no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights (Opt-Out & Deletion)

You have full control over your data:

• Marketing Opt-Out: You can unsubscribe from our newsletters, marketing emails, or cold outreach communications at any time by clicking the "Unsubscribe" link at the bottom of our emails.
• Data Deletion: You have the right to request the removal of your personal data from our records. To exercise this right, please contact us directly.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this page periodically.

8. Contact Us

If you have any questions about this Privacy Policy or wish to request the deletion of your data, please contact us at:

Email: saurabh@webknown.in

Website: www.webknown.in